Archive for January, 2010

Building Rapport & Client Relationships


If you had to choose between remembering something about your client or everything about your product and services, which would you choose? Learn more at www.thompsonprofessionals.com

Rapport ? powerful tool

Hello there,

 

First of all, A Big Thank you to Prof Iqbal Jiwani!!!

 

Why??

 

I had almost given up on my hobby of article writing till day before yesterday when I got a surprise call from my Professor saying a friend of him from Dubai told him about the article which had a mention of his.

 

God bless the person in Dubai – May this Shopping festival fill your house with free gifts!!!!!

 

Professor said he really liked and enjoyed reading my articles and bucked me up that I must develop it.

 

The effect of his call was so intense that this is my 5th article. Since two days I just reflected on where I had stopped and zeroed in on the events which I thought I can write on some sensible stuff which you might enjoy.

 

Yesterday I slept at around 1am. Today I woke up at 6, attended IT (Information Technology) lecture from 9 to 2. Went out for a social visit post class, returned home at 4:30pm, had tea and sat for article publishing on net.

 

Its almost 5 hours now but I am just enjoying this!!!! My eyes are about to close (feeling sleepy) but I am not tired. There are lots of thoughts going across my brain that I want to pen down.

 

So, once again THANK YOU MR DUBAI FRIEND AND PROFESSOR IQBAL JIVANI – once again you have made a difference in my life with your boosting words

 

Whoof!!! – I talk so much!!!! Just a simple Thank you was 9 paragraphs!!!

 

Alrite now coming to the topic, Rapport a powerful tool.

 

Its been over six and a half years in corporate world now. Over the years, I have been lucky to be among the best of people. But I have learnt a beautiful lesson that building rapport with the team fetches unexpected results even amidst a situation which seems completely hopeless.

 

So, what do you mean by rapport?? Rapport as mentioned in Thesaurus dictionary refers to relationship, understanding, bond, link, affinity, connection, empathy.

 

Personally I feel, all the attributes mentioned above perfectly describe rapport but without a genuine and sincere feeling and clean intentions it’s all a failure.

 

Showing off you are concerned, praising for the hell sake of it doesn’t build a rapport. It’s a beautiful gesture which you genuinely feel for someone and express it in most simple terms where it touches other person. If you are true and sincere, you don’t need to bother whether it will impact others or not. It will all fall in right place when your intentions are right.

 

When a rapport is build, people automatically start loving you, respecting your word. You become important to them and your reputation matters to them.

 

When you have a problem and are low, you will find millions who are sad coz you are low and trying their best to cheer you up, even putting their best, to the maximum possible extent but ensuring you get back that smile and energy in you.

 

My work involves lot of coordination with people. I act as a link between the top management and team below. When I joke with them, speak in the language they talk, caring for them when they are low, the team really values it.

 

Result being – one word and my job is done. Happily!!! Needless to say this is not everyday every case instance but on a scale of 1 to 10. 7 times it has worked. I guess that makes it a successful weapon, isn’t it??

 

Moral of the story:

Nobody will ever remember

How you look

How you speak

What you did or

Anything else!!

 

But they only things they will remember is

How you made them feel!!!

  • Constructed from high-quality anodized black aluminum
  • Mounting hardware for hanging the frames is included
  • Specially designed for 11″ x 17″ posters

Product Description
This 11″x17″ framed reproduction poster is from “Physical Attraction” (1984)… More >>

Physical Attraction 11″x17″ Framed Reproduction Movie Poster

Building Rapport Instantly


Kevin McGill gives you two tips on building rapport instantly with anyone. Good rapport skills will get you the date, the job, the raise and the relationships you want.

Creeping Death

Creeping Death

The Importance of Rapport in Sales

Attitude, the right starting point to making a sale.

For many people in sales they quit before they have a chance to taste success because they don’t spend enough time and consistent effort working on developing the right attitude.

In sales, as well as in any other career or profession when you are working with other people it is very important that you do everything that you can to #1 make a good positive first impression and then #2 create a rapport with your prospect or potential customer.

Both of those traits are skills and habits that can be learned and developed, but what often happens is that when a person tries approaching their first prospect with a positive attitude, a smile on their face and a pleasant greeting they dive right into trying to make the sale without taking the time to establish trust by building rapport with the prospect.

Wikipedia defines Rapport as follows “Rapport is one of the most important features or characteristics of unconscious human interaction. It is commonality of perspective: being “in sync” with, or being “on the same wavelength” as the person with whom you are talking.”

Rapport can really be as easy as asking a person how are they doing and then genuinely listening for their reply and following up in a appropriate way.  For example if you were a car salesman and someone stopped by to look at the cars that you have available on the lot.

And this is a common situation at car dealerships but their is usually only one top salesperson and that is the person that has mastered the art of having a positive friendly attitude and being able to create instant rapport by addressing and interacting with their prospects in the best possible manner.

An example of the interaction that may take place might go something like this “Salesman – How you doing today Sir ? customer – I’m o.k., but I’m just looking o.k? Salesman, O.K. Great, (matching the tone of the prospect, but being a little more positive than the prospect, with out over doing it.)

Salesman – was their anything in particular that you’re interested in ? (probing, which helps to draw the customer in and it helps in building rapport) customer not really, I just thought I’d stop by and take a look around.

Then because the customer hasn’t given the salesman a lead to follow the salesman would use his own leading phrase or question like – Are you going to be making this purchase for yourself or for you and your family ?

And this process may continue on with the salesman asking leading questions to find out more information about the prospect which helps to build trust and rapport with the customer so that when the salesman has enough information from the prospect he is going to be able to make a very good recommendation that the customer is very likely to be in agreement with.

But if the customer doesn’t like the first recommendation then the sales process continues, but the foundational work to get the sale has been made by first having a good positive attitude and taking the time to get to know the customer and to work towards establishing rapport first.

To learn more about how to be successful in sales check out my website at www.earningmoneyonline.biz

DJ Jose Physical Attraction Featuring Jeremy Carr


Physical Attraction with vocals by Jeremy Carr, Lyrics by Jeremy Carr & Shane Searles. jeremycarr.com

Sexual attraction is an elusive and fickle thing – some of the ugliest people on the planet enjoy the admiration of the opposite sex for no apparent reason and some of them even exhibit unfortunate table manners or poor hygiene!  There is no explaining the foibles of the human mind when it comes to physical attraction and fancying someone; chemistry takes over and we simply cave in to our emotions.

 

There are times when we are attracted not just to the person but to the way they present themselves.  Loving the way someone wears their hair or their clothes can be a potent ingredient for sexual attraction, psychological articles assure us.  Baby boomers with plenty of cash to splash have the advantage of being able to stay in fashion, fund cosmetic enhancements and undergo quite serious makeovers from time to time.  Don’t like your nose? Change it!  Don’t like your hair? Dye it! Probably the only thing we cannot change is our height, although built up heels can make a difference for those with a complex. 

 

Makeover can travel a number of different paths: baby boomers who simply want a change of scenery might get a new hairdo or have their eyelashes dyed or be brave enough to have a tattoo (each to his own…)  Others feel they can only feel regenerated by having a breast lift or reduction; liposuction; botox; tummy tuck or hair transplant.  People who opt for a radical makeover usually accomplish the transformation in stages to avoid scaring the neighbors.

 

Start with the mirror.  Be critical and decide which of your features are quite attractive and which are definitely due for a change.  Consider whether they can be changed by cosmetic therapies and treatments rather than by drastic surgery.  Consult your dentist and see if he (of she) thinks that some dental work is possible to improve your smile and then use it.  Psychological articles recommend that smiling can extend our life expectancy as well as enhance our appearance! 

 

Should you decide that surgery is the only solution, be sure to consult a surgeon with faultless credentials and testimonials.

 

When it comes to clothes, baby boomers know their own minds about what suits them and don’t mind spending cash to keep up with the latest fashions. There are one or two basic guidelines which some people miss such as always matching nail polish to lipstick; always matching shoes to purses and other accessories; never wearing blue and green together; never wearing white stilettos with anything but a white dress and never with jeans.  For you baby boomers dressing for sexual attraction, there are no hard and fast rules – only sensible guidelines that will hopefully prevent you from blundering into the realms of Mutton Dressed as Lamb!


Learn how to get deeper levels of rapport and increase your sales conversions.

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