Dont ask me to do your work. Do it yourself! I get requests like these all the time: Please update your information, blah, blah And whatever the program is, they want me to register and become part of their pathetic process. Eh, no. Funny, I NEVER get these requests from customers. Only from salespeople or should I say LAZY salespeople. Why on earth are you asking me to update your database? How about your windows? Do they need washing? Floors need waxing? Trash can full? Why not ask me to make your car payment? STOP THE STUPIDITY. Your brains are showing or not. STOP THE RUDENESS. Your manners are showing or not. STOP THE LAZINESS. Update your own records. Come on. And Im certain some of you will email me and tell me how successful it was, or how customers dont mind doing it. What a bunch of BS that is. Asking customers, prospects, and friends to stop what theyre doing to make sure your records are current? Give me a break. How do you think your customers perceive you as a sales professional when you do this? At a minimum theyre thinking this guy cant even keep his own database up to date. YIKES! What are you doing for them? Wheres the value? Wheres the professionalism? How many records do you have that you cant just pick up the phone and call them with an idea or a valuable piece of information, and OH BY THE WAY, is my info correct? START THINKING. How can you help your customer instead of helping yourself? START DOING FOR YOURSELF. Your own admin, order forms, and

Tagged with:

Filed under: Building Rapport

Like this post? Subscribe to my RSS feed and get loads more!